Do you want to improve your culture? Heighten your customer experience? Increase your team’s cohesion and collaboration? Become more profitable?
Then you must improve your organizational communication.
Communication is the foundation of team performance.
To keep things simple, let’s define communication as the process of exchanging information. It includes formal and informal, conscious and unconscious, and takes place through a variety of channels: in-person and virtual meetings (individual and group), phone calls, texts, Slack channels, emails, and social media.
Teams that communicate openly, honestly, clearly, concisely, and accurately collectively perform well.
Teams that don’t… don’t.
But to do that, you have to create a culture where every member of the team – regardless of title or tenure – feels safe, included, respected, valued, and appreciated. You have to create an environment where open, honest, clear, concise, and accurate communication can take place!
Effective organizational communication helps to ensure that everyone is on the same page. When team members are well-informed, they are better able to understand their roles and responsibilities and can work together more effectively. This will lead to increased cohesion, productivity, as well as improved problem-solving and decision-making.
Effective organizational communication also helps to create a positive work environment. When team members feel that they are valued and that their contributions are recognized, they are more likely to be engaged and motivated (they will have higher buy in and believe in). This will lead to increased job satisfaction, fulfillment, and retention.
Effective organizational communication also builds trust among team members. When members of the team feel that they are being kept in the loop and that their opinions are being heard, they are more likely to trust their leaders and colleagues. This will lead to better collaboration and teamwork, as well as improved relationships across all departments.
Effective organizational communication is essential for managing change. When team members are kept informed about changes within the organization, they are better able to adapt and adjust. This will minimize resistance, gossip, and ensure that all transitions are as smooth as possible.